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Rachel Navalta holds a B.A. in Professional Communications with a Minor in Business Management from Siena Heights University, and a certificate in Broadcast Media Arts from Specs Howard School of Media Arts. She initially joined the Firm in 2017, assuming the role of Director of Client Services, driven by her passion for advocating on behalf of individuals with disabilities. Rachel’s experience with the Firm allows her to fully understand every stage of the process, from initial client contact to case conclusion. Having guided thousands of clients through obtaining disability benefits, she now incorporates this perspective into the refinement of our processes, ensuring that clients receive a personalized and innovative experience that they rightfully deserve. Outside of work, Rachel enjoys spending time with her family, being outdoors, music, and staying active.